Bullstrap LLC offers a one-year limited warranty on all of its products. We will replace your order if it becomes defective within one year. The warranty includes any manufacturing defects. The warranty does NOT cover the wear and tear of the leather due to drops, misuse or any other factors. Leather is a natural product and will naturally age with wear and time. We do ask that you mail the damaged product to allow our Quality Control department to take a close look at the issue in order to keep improving our products. The quality of our products, as well as customer satisfaction, is extremely important to us. Similarly, we ask our customers to keep in mind Bullstrap® will not replace any product after 1 year from the date the order was placed.